What is the future of gig work?

The nature of work arrangements is in flux. Although we lack large-scale, consistent data on non-standard work arrangements, over the past two decades, the number of people engaged in gig work in some capacity has increased across most measures.1 Early reports on gig work during the COVID-19 pandemic indicated that these numbers experienced a decline in 2020, likely due to physical proximity concerns inherent to service activities like house cleaning or ridesharing. However, subsequent data suggest that gig work has quickly rebounded to unprecedented levels with the economic recovery in 2021.2

Continued technological advancement holds the potential to facilitate further increases in gig work participation. Online platform technology has made new forms of work possible, and as this and related technologies develop, they are likely to continue to shape the workforce and contribute to changes to the gig economy.

Perhaps most significantly, the advent of gig work is not an isolated trend, but one related to broad shifts in the economy. Globalization and technological advances put pressure on companies to react quickly to market changes. Securing labor through non-standard arrangements facilitates these quick responses, allowing firms to quickly adapt the size of their workforce. Some have noted that this can allow companies to increase their short-term shareholder profits.3 Seen in this light, non-standard and gig work is a fundamental component of today’s economy, and so is unlikely to dissipate soon.

However, there are also reasons to be cautious in making forecasts. If recent changes have told us anything with certainty, it’s that predicting the future is risky business. The 2017 Contingent Worker Supplement shows that the number of people relying on alternative work arrangements for their main job has remained stable over the past twenty years. Gig work, especially online platform work, has high turnover. By some measures, rates of growth in platform work have started to slow, potentially approaching a point of saturation in which there are fewer new entrants.4 In fact, current growth rates are unsustainable; if the observed growth of Uber drivers continued unabated, every American worker would be an Uber driver in five years.5

We need new and better data to think about the future of work

The non-standard workforce is central to today’s economy. Regardless of discrepancies between measures and predictions for the future, the gig economy represents a fundamental shift in the way work is being performed and the relationship between workers and companies. Workers are increasingly being asked to take on responsibility for their economic security, as companies strive to react quickly to market conditions and pressures.

The most important tool that we need to better forecast future trends in gig work will be continued and expanded data collection and analysis. As work arrangements change, concepts we rely on—jobs, employers, wages—will take on new meanings. As the labor market and the world change, we need ongoing, thoughtful data collection and analysis to better understand today’s workers and their needs.

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